Digital Strategy is Key to Digital Relevence

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Digital Strategy

  

Failure to achieve digital relevance is not an option for today’s financial institutions. Like every other aspect of life, your customers do not want to go to their bank or credit union, they want their financial partner to come to them. They do not get their news from the newspaper, they get it from surfing Facebook, Instagram and Twitter. The relationship is evolving quickly as is the flow of information. Do your digital solutions measure up?  Are your vendor partners moving in the right direction? Are you aggressively marketing your digital solutions? Are you properly managing social media accounts? Is your branch staff on board with your digital strategy? Do you have a digital strategy?


The FinTecConsultant will:

  

· Assist with the evaluation of current digital solutions

· Review your use of social media to promote your brand

· Help you create a roadmap to achieve digital relevance

· Help to maximize your return on investment

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Conversions/Implementations

Selecting the best technology vendor and negotiating a fair price is only half of the equation for success. The selected vendor is going to convert the data, set up the purchased solutions and train, but there is so much more that will need to be done to realize the return that you should receive from the investment in time and money already made. How will you sell your team on the new solution? Who will manage the third-party vendors who interface with the new solution? How do you measure and mitigate the risks related to this change? And how will you minimalize the impact to your customers? 


The FinTecConsultant will:


  • Bring an organized proven project management process to the implementation process
  • Help to manage and troubleshoot vendor and interface issues
  • Manage the project timeline, documentation and help to manage the project risk 
  • Guide you in educating your customers to minimize reputation risk
  • Facilitate internal communication which is key to your projects success
  • Help to maximize your return on investment

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Special Projects

You and your team are already working at capacity and you are taking on a new project. How are you going to complete the project, identify, measure and mitigate the new risks? Add to this the fact that most projects taken on by financial institutions never get fully implemented (policies, procedures, work flows, disclosures).


The FinTecConsultant will:


  • Bring an organized proven project management process to the implementation process
  • Manage the project timeline and document and help to manage the project risk 
  • Facilitate internal communication which is key to your projects success
  • Help to maximize your return on investment